Thank you for using RacterMX. By accessing and using RacterMX email forwarding services, you accept and agree to be bound by these Terms of Service.
By using our Website, creating a User Account, or accessing our Services, you agree to these Terms and Conditions. This applies to all users, including browsers, customers, and content contributors. If you do not agree to these Terms, you may not use our Website or Services.
When you use RacterMX, you agree to use it only for its intended purposes. You are prohibited from:
Engaging in prohibited conduct may result in suspension or termination of your account without notice and without refund.
The Website is open to users who are age eighteen (18) or above. By using the Website, you warrant that you are age eighteen (18) or above, are of sound mind, and have the capacity to agree to these terms.
You are responsible for maintaining the confidentiality of your account and password. You are responsible for all activities that occur under your account. You must ensure that the details you provide to us are correct and complete.
Accounts are non-transferable. You must be at least 18 years old to create an account.
For Free Account Users: You are limited to a single free account to ensure our free resources are available to a broad user base.
We reserve the right to refuse service, suspend, restrict, or terminate your account if we have concerns with your account activity or if you are in breach of applicable laws or these Terms.
RacterMX provides a platform for users to create email forwarding services. We may add, remove, suspend, discontinue, modify or update the Website's services at any time, at our discretion. We may temporarily interrupt services for maintenance without liability.
RacterMX offers its Services on a subscription model basis. If you have signed up for our Pro or Enterprise level services, you will be billed every month or year depending on the subscription level.
Subscriptions renew automatically unless cancelled at least 24 hours before renewal. Subscription fees must be paid in advance.
You can cancel the service at any time within your RacterMX account dashboard. In case of cancellation done at the latest one day before renewal, you won't be charged again and the subscription automatically stops by the end of the paid term.
By providing a saved payment method, you expressly authorize RacterMX to charge you on a recurring basis unless you cancel your paid account subscription.
All fees paid are non-refundable unless stated otherwise. We reserve the right to change fees with prior notice.
You receive a limited, revocable license to use our services according to these terms. You may not misuse, resell, copy, modify, or distribute our services or materials without permission.
The Website and its associated trademarks and content are owned by RacterMX. Any use of the Website, its associated trademarks, or its content without prior written approval is prohibited.
RacterMX commits that its website and Services will be available at least 99.5% of the time for Pro users each calendar month. If we fail to substantially meet this commitment, contact us and you may be eligible for a service credit.
You will not be entitled to a service credit under the following exclusions:
You must report service interruptions promptly to be eligible for service credits.
You are permitted to state publicly that you are a user of RacterMX. We may use your company's name to identify you as a user of the Service on our website or in promotional materials.
If you provide a testimonial or review of our services, you represent that it is truthful and based on your actual experience. We may use your testimonial to promote our services.
THE WEBSITE IS PROVIDED ON AN "AS-IS" BASIS AND WITHOUT WARRANTY OF ANY KIND. RACTERMX WILL NOT BE HELD RESPONSIBLE FOR ANY CLAIMS, DAMAGES, OR FEES ARISING OUT OF YOUR USE OF THE WEBSITE. YOUR SOLE REMEDY FOR DISSATISFACTION IS TO STOP USING THE SERVICES.
RACTERMX WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF YOUR USE OF THE WEBSITE OR SERVICES.
You agree to indemnify, defend, and hold harmless RacterMX from any losses arising out of: (i) your use of the Website, (ii) your violation of these Terms, (iii) your violation of third party rights, or (iv) your violation of any applicable laws.
Notices from us will be sent to your account email or provided on our website. You may contact us via our contact form.
Any dispute arising out of this Agreement will be governed by the laws of the State of Delaware, without regard to its conflict of laws rules. Any disputes shall be resolved by binding arbitration, and you waive any right to a jury trial or to participate in a class action lawsuit.
This Agreement remains in effect until terminated. RacterMX may terminate your access at any time, with or without cause. You may terminate your use at any time by canceling your account. We may suspend or terminate your account for breach of these terms or applicable laws.
We reserve the right to modify these terms at any time. Continued use of the service constitutes acceptance of modified terms. We will provide notice of material changes.
For questions about these Terms of Service, please contact us through our contact form.